INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

We guarantee that you will receive exactly what you see! All our images are faithful to the products, giving you a reliable purchase with no surprises. Your satisfaction is our priority.

Where can I view my sales receipt?

To view your orders received, simply log in to your account and go to the 'Orders' section. There you will find a detailed history of all your orders, including information on the delivery status. If you have any questions or need assistance, our customer support team is on hand to help. We want your shopping experience to be transparent and convenient.

How can I return an item?

We've made the returns process easy! To return an item, simply go to the 'My Account' section on our website and follow the simple instructions on our returns portal. There, you'll find all the information you need, including deadlines and conditions. If you need further assistance, our customer support team is ready to help. We want to ensure that your shopping experience is completely satisfactory

Will you restock items indicated as “out of stock?”

We apologise for the temporary unavailability of items marked as 'Out of Stock'. We are constantly updating our stock to meet customer demand. We recommend that you add these items to your wish list or subscribe to our newsletter to receive notifications about stock replenishment. We are committed to offering you the latest trends and ensuring that your favourite items are available. Stay tuned for updates on our website so you don't miss out!

Where can I ship my order?

We ship our orders all over the world! When you make a purchase on our website, you will be able to enter the desired delivery address during the checkout process. Make sure you provide accurate information to ensure correct delivery. Also, check that we serve your region by consulting our shipping policy. If you have any questions or need assistance, our customer support team is ready to help.

INFORMATION ABOUT US

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